top of page

Shipping Times and Costs

WE WILL SHIP THE GOODS WHERE YOU PREFER WITHIN 3 WORKING DAYS

CREAZIONI ITALIANE WORLDWIDE E.COMMERCE offers shipping within 3 working days from receipt of payment for all orders placed.
CAUTION
Although more than 90% deliveries are made by couriers within 24 hours of shipment, CREAZIONI ITALIANE WORLDWIDE E.COMMERCE can only guarantee the Shipping Terms, while the Delivery Terms are subject to the policies of the Express Courier, to the geographical characteristics of the address. shipping and other normal or extraordinary conditions on which CREAZIONI ITALIANE WORLDWIDE E.COMMERCE has no possibility of decision.

GENERAL SHIPPING TERMS (TRANSPORT AND DELIVERY)

CREAZIONI ITALIANE WORLDWIDE E.COMMERCE guarantees the shipment of the items purchased within 3 working days from the order in the case of payment by PayPal, Credit Card or Cash on Delivery or 3 working days from the verification of payment by bank transfer.

All shipments of CREAZIONI ITALIANE WORLDWIDE E.COMMERCE products are entrusted to the licensee companies of the Poste Italiane brand and will be carried out under these general terms and conditions.

1. Delivery methods

Deliveries are made on the ground floor, address number of the recipient, accessible to normal means of transport. Deliveries to rooms above the ground floor or in any case to points other than the usual ones, must be considered as ancillary and additional services to the normal transport contract and as such will be agreed and taxed according to agreements between the parties and in consideration of the extent of the performance. Unless otherwise agreed, the fees must be determined at the time of departure and charged to the recipient.

2. Fragile goods

The goods travel at the risk and peril of the recipient. The sending of the same by the writing company does not imply acceptance of responsibility in case of damage and / or breakage. It is recommended to check the integrity of the packaging before signing the delivery note to the Courier.

3. Stocks

For goods that cannot be delivered to the recipient for any reason not attributable to the carrier or sender, as well as for goods awaiting instructions from the recipient, custody will be provided, for a fee to be agreed in the tariff conditions (see General Conditions of Sale ); any instruction for the release of the stock will be effective only if in writing. Any redelivery of the goods will be burdened with all related costs as they are equivalent to a new shipment.

4. Delayed delivery of the goods

No mandatory deadline for delivery is binding on the company, which is not liable in any case for damages deriving from delayed delivery of the goods. The affixing of terms such as "urgent" or similar on the transport documents will not have any binding character for the company. In the event of exceptions agreed with the company in writing, the liability of the company can never exceed the provisions of the law. In particular, the company cannot be considered in default in the event of failure to comply with any terms agreed in writing, if acts or events outside the control of the company occur, including incomplete or incorrect communication of data relating to the delivery; the unavailability of the recipient or the refusal of the same to receive the delivery; causes of force majeure such as, by way of example but not limited to, acts of public authorities in the exercise of their mandate, riots, strikes or other trade union disputes, piracy, atmospheric events, etc ...

GENERAL FEATURES OF THE SERVICE

• Express door-to-door delivery service
• Normal delivery times (in addition to the shipping time of 3 working days):
• 24 hours in the peninsula
• 48 hours in Sicily, Calabria and Sardinia
• Multi-package shipments
• Constant Tracking & Tracking with complete information on the status of the shipment
• Proof of delivery available online

bottom of page